Frequently Asked Questions

Our practice operates on a self-pay basis. Billing is carried out according to the Fee Schedule for Alternative Practitioners (GebüH) and is generally covered by private insurance and government aid programs. However, full reimbursement cannot be guaranteed.

Some major public health insurance providers now also reimburse a portion of the treatment costs. You can find more information on this here.

Please check with your health insurance provider regarding coverage options before beginning treatment.

A prescription is not required to use our services. However, if you plan to submit the costs to your public health insurance, a prescription may be necessary. Some public health insurance providers now partially cover treatment costs. In most cases, you will need a prescription or a recommendation letter from a doctor for this. Please check with your health insurance provider to see if partial coverage is possible and whether a prescription or recommendation letter is required.

Our practice offers discounted fees for students. We are happy to provide more information upon request.

As a self-paying patient, you typically settle your bill in cash or by card immediately after each treatment. Alternatively, a bank transfer within 7 days can be arranged in advance.

If you have supplemental or private insurance, payment can be made conveniently by bank transfer with a 14-day payment period.

The best way to reach us currently is via email. You can use our email address ([email protected]) or our contact form.

Alternatively, you may contact us by phone. You can reach us on our mobile number (+49 (0) 151 722 572 44) during our listed hours. If you’re calling outside of these hours, please leave a message on our voicemail. Clearly state your name, the purpose of your call, and your preferred callback times. This helps us avoid multiple unsuccessful contact attempts, allowing us to dedicate more time to our patients.

We generally respond to messages during the day, either by callback, email, or SMS.

You have several options to schedule an appointment:

• Mobile +49 (0) 151 722 572 44
  
  
• Email: [email protected]

• Via the contact form

An osteopathic treatment typically begins with an initial consultation to take a detailed patient history. This is followed by a comprehensive osteopathic examination, leading into the actual treatment. The session concludes with a brief consultation to discuss key findings, provide an explanation of the treatment performed, and review any recommendations.

The duration of the initial appointment is approximately 1 hour and 20 minutes. All subsequent appointments last 60 minutes.  For infants, a treatment duration of 30 to 45 minutes is often sufficient.

Please arrive at the office about 10 minutes before your appointment and bring any prior medical findings related to the condition for which you scheduled the appointment.

If available, please bring the following documents:

• CT, MRI, or ultrasound reports
• Laboratory results
• Panoramic dental X-rays (OPG, PSA)
• Vaccination card
• Medical history questionnaire (This will be sent to you via email so you can complete it at home and bring it to the practice. Alternatively, if you prefer to fill it out at the practice, please arrive 15 minutes early to allow ample time to complete it comfortably on-site.)" 

The number of necessary treatments varies individually and depends on several factors. Each patient presents with a unique medical history and specific concerns that require a tailored treatment strategy. Key influences on the treatment plan include the type and severity of symptoms, the duration of the existing issue, and the individual’s response to treatment.

Additionally, the patient’s overall health status—including age, fitness level, and lifestyle—plays an important role in healing and rehabilitation. Our priority is to follow a personalized approach to achieve optimal results and ensure long-term improvements in health and quality of life.

For first-time patients or during the initial appointment, a comprehensive medical history is first taken. This is especially important for chronic illnesses or persistent complaints, where numerous significant details cannot be fully captured in a brief consultation. Following this, a physical examination is conducted along with a kinesiological assessment. All findings are then summarized and discussed in a concluding conversation. Additionally, further diagnostic measures, such as lab tests, are explained.

For first-time patients, we recommend allowing approximately 1.5 to 2 hours for the initial appointment. The duration of each subsequent treatment varies individually, depending on the patient's needs and the established treatment plan.

Please arrive at the office about 10 minutes before your appointment and bring any prior medical findings related to the condition for which you scheduled the appointment.

If available, please bring the following documents:

• CT, MRI, or ultrasound reports
• Laboratory results
• Panoramic dental X-rays (OPG, PSA)
• Vaccination card
• Medical history questionnaire (This will be sent to you via email so you can complete it at home and bring it to the practice. Alternatively, if you prefer to fill it out at the practice, please arrive 15 minutes early to allow ample time to complete it comfortably on-site.)" 

The number of necessary treatments varies individually and depends on several factors. Each patient presents with a unique medical history and specific concerns that require a tailored treatment strategy. Key influences on the treatment plan include the type and severity of symptoms, the duration of the existing issue, and the individual’s response to treatment.

Additionally, the patient’s overall health status—including age, fitness level, and lifestyle—plays an important role in healing and rehabilitation. Our priority is to follow a personalized approach to achieve optimal results and ensure long-term improvements in health and quality of life.